Speech Services Niagara

Commitment to Your Privacy

Collection of Personal Health Information

Speech Services Niagara collects personal health information about the child and family and has a designated an individual who is accountable for compliance with the following privacy principles. The purpose of the personal health information that we collect will be identified and may include, for example, name, date of birth, address, health history, records of visits, and the care children and families received during those visits. Occasionally, we collect personal health information about children and families from other sources if we have obtained parent/caregiver consent to do so, or if the law permits. The collection of all information will be limited to only what is necessary for the purposes identified.

Purposes and Disclosures of Personal Health Information

We use and disclose personal health information to:

• Treat and care for children and families

• Get payment for treatment and care

• Plan, administer and manage our internal operations

• Conduct risk management activities

• Conduct quality improvement activities, such as sending satisfaction surveys

• Teach

• Conduct research

• Compile statistics

• Fundraise to improve our healthcare services and programs

• Comply with legal and regulatory requirements

• Fulfill other purposes permitted or required by law

 Your Choices

Parents/caregivers may access and make corrections to their children's personal health records or withdraw consent for some of the above uses and disclosures by contacting us. Information on how to make changes will be provided upon request. Please note that there are legal exceptions.

Important Information

• We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal

• We conduct audits and complete investigations to monitor and manage our privacy compliance

• We take steps to ensure that everyone who performs services for us protect your privacy and only use your personal health information for the purposes you have consented to

For more information about our privacy protection practices, or to raise a concern you have with our practices, contact: